Campaign not sending - Inboxapp API

If a campaign isn’t sending, work through these causes.

1. Filtering removed the audience

Before send, Inboxapp:

Removes excluded lists (for example Contacted)
Removes unreachable leads (closed DMs, private, suspended, and similar)

Campaign stages view showing pending or filtered leads

Check: excluded lists aren’t wiping the audience; starting list is large enough after filtering — Reachable vs unreachable, Filtering banner.

2. Account or schedule

X account still linked — Add an X account
Workspace timezone / send window configured — Scheduling

3. Daily limit reached

New-contact sends pause until the next day when you hit the plan cap — Daily DM limits.

Checklist

Review excluded lists and remaining audience size
Confirm account link and schedule
Check daily usage
Import fresher reachable leads if needed

More fixes: Common campaign issues.

Still stuck? Contact support from the app.