Skip to main content
Inboxapp has two plans today: Inboxapp for managing conversations, and Pro for sales and lead generation. Credits apply on Pro.

​
Plans

​
Inboxapp

$25 per month, or $250 per year. Built for managing conversations and customer relationships. Includes:
  • Unified inbox
  • CRM
  • Unlimited tags and statuses
  • 1 pipeline with up to 5 stages
  • API access
  • Webhooks
The Inboxapp plan does not include monthly credits.

​
Pro

$79 per month per connected X account. Built for sales teams and outbound lead generation. This plan may change as we introduce a future Grow offering for campaigns; Pro remains available for sales use cases today. Includes everything in the Inboxapp plan, plus:
  • Lead lists and lead database
  • CSV exports
  • Multiple linked X accounts
  • Campaigns (sales outreach)
  • 100,000 monthly credits per connected X account

​
Free trial

Every new workspace starts with a 7-day free trial, including 500 trial credits. These features need an active paid subscription:
  • Campaigns
  • CSV exports
  • Credit packs
  • Advanced API access (first-message outbound)

​
Credits (Pro)

Credits are used when Inboxapp creates or enriches new lead or profile records.

​
Rule

1 usable lead or profile = 1 credit A usable profile is one Inboxapp successfully imports into your workspace. Unavailable, suspended, deleted, or failed profiles do not consume credits.

​
What uses credits

​
What does not use credits

  • Replying to and managing conversations
  • Tags, statuses, notes, custom fields, pipeline updates
  • Leads already in your workspace
  • Duplicate profiles in the same import
  • Suspended, deleted, failed, or unavailable profiles

​
How imports are charged

Large imports reserve credits before processing. When the import finishes, Inboxapp refunds credits for existing leads, duplicates, failed rows, and unusable profiles. Only new usable profiles are charged. Example: CSV with 2,000 rows → 150 existing + 100 duplicates + 50 unavailable = 1,700 credits charged.

​
Credit usage order

  1. Bonus credits
  2. Monthly included credits
  3. Prepaid credit packs
  4. Credit overage (if enabled)

​
Monthly credits

Pro includes 100,000 credits per connected X account each billing cycle. The Inboxapp plan does not include monthly credits.

​
Credit overage

$0.005 per credit In Settings → Billing you can enable or disable overage and set a spending limit. If overage is off and you run out of credits, new credit-consuming jobs pause until credits are available again.

​
Prepaid credit packs

Available on Pro:

​
Advanced API access

$199/month optional add-on: lets API integrations send the first message to new prospects. Replying to existing conversations through the API is already included.

​
FAQ

When are credits charged? Only when Inboxapp imports or enriches a new usable lead or profile. Do replies use credits? No. Are duplicates charged? No. Existing and duplicate profiles are excluded from final usage. What if I run out of credits? With overage on, jobs continue at $0.005/credit. With overage off, jobs pause until you have credits again. Can I buy more credits? Yes, on an active Pro workspace via prepaid packs. Still stuck? Contact support from the app.