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Use Overview to review how a campaign performed.
  1. Open Campaigns and select the campaign (often after it has completed).
  2. Open the campaign.
    Campaigns list with a completed campaign
  3. Open the Overview tab.
    Campaign Overview tab selected
  4. Review targeted contacts, replies, reply rate, completion rate, recent conversations, and any sentiment summary shown.
    Overview metrics for replies and completion rate
  5. Check completion duration on the overview when available.
For per-lead status, use Stages — Campaign stages. Still stuck? Contact support from the app.