Available on Pro. See Plans.
System lists
Inboxapp maintains two lists automatically:
If you message someone from several linked accounts, every one of those conversations counts. Both lists are ready once DM sync finishes — How Inboxapp syncs your DMs.
Reachable vs unreachable
Reachable leads can receive your DMs. They typically have open or allowed messaging settings, accept DMs from non-followers or already follow you, and are active and in good standing. Unreachable leads are filtered out because the platform won’t deliver to them:- Inactive, deleted, or suspended accounts
- Private accounts that restrict incoming messages
- Users who disabled DMs or opted out
- Closed or restricted DM settings, including verified-only DMs
How filtering works
When you launch a campaign (and when imports are evaluated), Inboxapp:- Removes anyone on your excluded lists — including Contacted, if you exclude it
- Removes profiles that can’t receive DMs
If too many leads are filtered
- Import fresher or more active audiences
- Review your excluded lists
- Target profiles more likely to have open DMs
- Start with a list large enough to survive filtering