Import
Troubleshooting lead imports
Fixes for CSV column errors, follower import limits, filtering, and slow imports.
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Documentation Index
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Fixes for CSV column errors, follower import limits, filtering, and slow imports.
| Problem | Fix |
|---|---|
CSV missing username or id / user_ID | Add a required column. See Import leads from a CSV |
| File too large or messy | Import smaller batches |
| Follower import smaller than expected | Check plan limits in Settings → Billing |
| Many leads removed after import | Unreachable profiles are filtered — Reachable vs unreachable |
| Previously contacted leads removed | Expected when excluded lists / Contacted protection apply — Contacted list |
| Import seems slow | Imports run in the background; refresh the list after a few minutes |
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