thread.typing

{
  "id": "ck9v2m5nj0xp4wq7ybftrae8",
  "seq": 47,
  "teamId": "hzcai5t59nn9vsck3rbuepyg",
  "type": "thread.typing",
  "timestamp": "2025-01-15T10:30:00.000Z",
  "version": "1.0",
  "data": {
    "threadId": "l44e15irdq4db30i77cgphhx",
    "senderPlatformId": "1876543210987654321"
  }
}

{
  "id": "ck9v2m5nj0xp4wq7ybftrae8",
  "seq": 47,
  "teamId": "hzcai5t59nn9vsck3rbuepyg",
  "type": "thread.typing",
  "timestamp": "2025-01-15T10:30:00.000Z",
  "version": "1.0",
  "data": {
    "threadId": "l44e15irdq4db30i77cgphhx",
    "senderPlatformId": "1876543210987654321"
  }
}

When it fires

A prospect is actively typing in a thread. This event is transient — it indicates ongoing input, not a completed message.

Only supported for X Chat threads (where variant is "xChat"). Threads must have both parties exchanging messages before they transition to X Chat. You won’t receive this event for unencrypted threads.

This is a lightweight event. Unlike other thread events, it only includes the thread ID and the sender’s platform ID — not the full thread or prospect objects.

Payload

string

required

The Inbox thread ID where typing is occurring.

string

required

The platform ID of the prospect who is typing.

Webhooks

Event types

When it fires

Payload

​When it fires

​Payload

When it fires

Payload