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POST
Quick send message
Sending to a prospect who hasn’t messaged you first (outbound) requires the Outbound Messages addon ($199/mo). Replying to existing conversations works on all plans. See Working with messages for details.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json

The account link ID to send the message from.

Pattern: ^[0-9a-z]+$
Example:

"df6jbw4h36..."

content
string
required
Minimum string length: 1
Example:

"Hey, I'm reaching out from Acme Agency..."

externalPlatformId
string

The platform ID of the prospect. Must be provided if externalId is not provided.

Example:

"1234567890"

externalId
string

The Inbox external ID of the prospect. Must be provided if externalPlatformId is not provided.

Example:

"1234567890"

Response

200 - application/json

OK

message
object
required
thread
object
required