> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inboxapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Inboxapp glossary

> Short definitions for the terms you'll see in Inboxapp: contacts, statuses, tags, snippets, linked accounts, XChat, Basic and Pro.

| Term | Meaning |
| - | - |
| **Linked account** | An X or LinkedIn account connected to your team — [Link your accounts](/help/get-started/link-accounts) |
| **Conversation** | A DM thread between one of your linked accounts and another person |
| **Contact** | The person you're talking to, with their status, tags, notes, and assignee |
| **Status** | A pipeline stage for a contact — [Add statuses](/help/inbox/statuses) |
| **Tag** | A colored label you add to contacts — [Organize contacts](/help/inbox/organize) |
| **Snippet** | A saved reply you insert by typing `;` |
| **XChat** | X's encrypted DMs, synced into Inboxapp — [XChat and your PIN](/help/platforms/x/xchat) |
| **Done** | A conversation you've marked as handled |
| **Team** | A workspace with its own members, linked accounts, and settings |
| **Basic** | The plan for personal use — [Plans](/get-started/plans) |
| **Pro** | The plan for teams and sales at scale, including lead generation and campaigns — [Plans](/get-started/plans) |

## Related

* [Set up Inboxapp](/get-started/set-up)
* [Plans and credits](/help/billing/billing-plans-and-credits)


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