> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inboxapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set automations

> Set the full list of automations for a campaign. Replaces all existing automations. Automations trigger actions when certain events occur (e.g., setting a status or applying tags when a prospect replies).



## OpenAPI

````yaml put /campaigns/{campaignId}/automations
openapi: 3.1.1
info:
  title: Inbox API
  version: 1.0.0
  description: >+

    The Inbox API gives you full access to manage the following entities in your
    team:

    - **Threads**: DM conversations on X

    - **Account links**: X accounts connected to your team

    - **Members**: users who can access the team

    - **Prospects**: external profiles on X

    - **Tags**: labels for prospects

    - **Statuses**: pipeline statuses for prospects

    - **Lists**: collections of leads with custom columns and import jobs

    - **Campaigns**: automated multi-step DM sequences


    ## A quick note on IDs

    Inbox stores two types of IDs for objects that relate to X:

    - `id` — The Inbox ID, which is the ID of the Inbox object

    - `platformId` — The original X 'platform' ID, which is the ID of the X
    user, conversation, etc.


    Throughout the API, you'll see instances where multiple IDs are present.
    `platformId` is always the original X ID.


    ## Helpful X URLs


    You can use platform IDs to construct direct links to X:


    - **User profile**: `https://x.com/i/user/{platformId}` — This is the most
    reliable way to link to a user since it uses their immutable ID rather than
    their username, which can change.

    - **User by username**: `https://x.com/{username}` — Note that usernames can
    change, so this link may break if the user updates their handle.

    - **Tweet/Post**: `https://x.com/anyusername/status/{tweetId}` — The
    username in the URL is ignored by X; only the tweet ID matters. You can use
    any string in place of the username and the link will still work.

    - **DM conversation**: `https://x.com/i/chat/{conversationPlatformId}` — The
    conversation ID is formatted as `{smallerUserId}:{largerUserId}`, where the
    two participant user IDs are sorted numerically (smaller ID first).


    ## Encoding objects and arrays in query params


    Inbox's API uses bracket notation to denote objects and arrays.


    ### Objects

    For an endpoint that accepts a `cursor` parameter for instance, with the
    cursor object being

    ```json

    {
      id: "l44e15irdq4db30i77cgphhx",
      timestamp: "2025-11-10T18:03:16.000Z"
    }

    ```


    The URL search params would be encoded as:

    ```txt

    ?cursor[id]=l44e15irdq4db30i77cgphhx&cursor[timestamp]=2025-11-10T18:03:16.000Z

    ```


    ### Arrays

    For an endpoint that accepts an `ids` parameter for instance, with the value
    being

    ```json

    ["1", "2", "3"]

    ```


    there are three options:

    1. Repeat the parameter for each value:

    ```txt

    ?ids=1&ids=2&ids=3

    ```

    2. Append `[]` to explicitly denote an array (useful if there's only one
    value):

    ```txt

    ?ids[]=1&ids[]=2&ids[]=3

    ```

    3. Append `[number]` to denote the array index. This option is the most
    flexible and allows for reordering and skipping values:

    ```txt

    ?ids[0]=1&ids[1]=2&ids[2]=3

    ```

  summary: >-
    The Inbox API gives you full access to manage the following entities in your
    team.
servers:
  - url: https://inboxapp.com/api/v1
security: []
tags:
  - name: Teams
    description: >-
      Teams are shared workspace for members to view and manage account links,
      tags, statuses, campaigns, conversations, and more.
  - name: Threads
    description: >-

      Threads represent conversations between an account linked to your team and
      a prospect on Twitter.
                  
  - name: Messages
    description: |-

      Messages are the individual messages sent in a thread.
                  
  - name: Account Links
    description: |-

      Account links represent X accounts connected to your team.
                  
  - name: Members
    description: |-

      Members are Inbox users who can access the team.
                  
  - name: Prospects
    description: |-

      Prospects represent external profiles on X.
                  
  - name: Tags
    description: |-

      Tags are labels for prospects.
                  
  - name: Statuses
    description: >-

      Statuses are used to track the deal stage or any fixed state for a
      prospect.
                  
  - name: Colors
    description: >-

      Get predefined color options that can be used when creating or updating
      tags and statuses.
                  
  - name: Lists
    description: >-
      Lists are collections of leads that you can organize, filter, and use as
      targeting sources for campaigns.
  - name: List columns
    description: >-
      Custom columns defined on a list. Each column stores a text value per lead
      and can be used as merge variables in campaign messages.
  - name: Leads
    description: >-
      Leads are prospects that belong to a list. Each lead has the full prospect
      profile, CRM context (tags, status, notes), and list-specific custom
      column data.
  - name: Import jobs
    description: >-
      Import jobs populate lists from various sources including CSV files, X
      followers, tweet engagements, and X lists. Poll the job status endpoint to
      track progress.
  - name: Campaigns
    description: >-
      Campaigns are automated multi-step DM sequences sent to leads via your
      linked X accounts.


      A campaign pulls its leads from your existing lists using **lead rules** —
      attach lists to automatically sync leads into the campaign, and optionally
      exclude lists (e.g. a "Do Not Contact" list) to avoid messaging certain
      people. Leads can also be added directly or imported in bulk.


      Each campaign has a **sequence** of steps — messages, delays, and tweet
      interactions — that run for every lead. Messages support variables for
      personalization: use the built-in `first-name` variable or create **custom
      columns** on the campaign to store per-lead data like company name or
      role.


      **Automations** let you trigger actions when certain events occur, such as
      applying a tag or setting a status when a prospect replies.


      Configure a sending schedule and hourly message rate, then enable the
      campaign to start sending.
paths:
  /campaigns/{campaignId}/automations:
    put:
      tags:
        - Campaigns
      summary: Set automations
      description: >-
        Set the full list of automations for a campaign. Replaces all existing
        automations. Automations trigger actions when certain events occur
        (e.g., setting a status or applying tags when a prospect replies).
      operationId: campaigns.campaign.automations.setAutomations
      parameters:
        - name: campaignId
          in: path
          required: true
          schema:
            type: string
            pattern: ^[0-9a-z]+$
            description: The ID of the campaign.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                automations:
                  type: array
                  items:
                    anyOf:
                      - type: object
                        properties:
                          trigger:
                            const: prospectFirstReply
                          action:
                            const: setStatus
                          actionData:
                            type: object
                            properties:
                              statusId:
                                type: string
                                pattern: ^[0-9a-z]+$
                                description: The status ID to assign.
                                examples:
                                  - m3n4o5p6q7r8s9t0u1v2w3x4
                            required:
                              - statusId
                          enabled:
                            type: boolean
                            default: true
                            description: >-
                              Whether the automation should be active. Defaults
                              to true.
                            examples:
                              - true
                        required:
                          - trigger
                          - action
                          - actionData
                        title: Set status automation
                      - type: object
                        properties:
                          trigger:
                            const: prospectFirstReply
                          action:
                            const: setTags
                          actionData:
                            type: object
                            properties:
                              tagIds:
                                type: array
                                items:
                                  type: string
                                  pattern: ^[0-9a-z]+$
                                description: Array of tag IDs to apply.
                                examples:
                                  - - a1b2c3d4e5f6g7h8i9j0k1l2
                            required:
                              - tagIds
                          enabled:
                            type: boolean
                            default: true
                            description: >-
                              Whether the automation should be active. Defaults
                              to true.
                            examples:
                              - true
                        required:
                          - trigger
                          - action
                          - actionData
                        title: Set tags automation
                  description: >-
                    The complete list of automations for the campaign. Any
                    existing automations not in this list will be removed.
              required:
                - automations
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                          pattern: ^[0-9a-z]+$
                          description: Unique identifier for the automation.
                          examples:
                            - j7k8l9m0n1o2p3q4r5s6t7u8
                        trigger:
                          const: prospectFirstReply
                          description: >-
                            The event that triggers this automation. Currently
                            only 'prospectFirstReply' is supported — fires when
                            a prospect replies to the campaign for the first
                            time.
                          examples:
                            - prospectFirstReply
                        action:
                          enum:
                            - setStatus
                            - setTags
                          description: >-
                            The action to perform when the trigger fires.
                            'setStatus' assigns a status to the prospect,
                            'setTags' applies tags.
                          examples:
                            - setStatus
                        actionData:
                          anyOf:
                            - type: object
                              properties:
                                statusId:
                                  type: string
                                  pattern: ^[0-9a-z]+$
                                  description: The status ID to assign to the prospect.
                                  examples:
                                    - m3n4o5p6q7r8s9t0u1v2w3x4
                              required:
                                - statusId
                            - type: object
                              properties:
                                tagIds:
                                  type: array
                                  items:
                                    type: string
                                    pattern: ^[0-9a-z]+$
                                  description: Array of tag IDs to apply to the prospect.
                                  examples:
                                    - - a1b2c3d4e5f6g7h8i9j0k1l2
                              required:
                                - tagIds
                          description: >-
                            Configuration data for the action. Structure depends
                            on the action type: statusId for setStatus, tagIds
                            for setTags.
                        enabled:
                          type: boolean
                          description: Whether the automation is currently active.
                          examples:
                            - true
                      required:
                        - id
                        - trigger
                        - action
                        - actionData
                        - enabled
                required:
                  - data

````